WorkKeys® Workplace Document Level 3 Practice Test

This WorkKeys Workplace Document practice test covers eight questions for Level 3. It’s the easiest level that assess your basic ability to read documents and use the written information to make decision at workplace. Read the information carefully and answer the following questions.

1. COUPON POLICYAt "Comfort Corner Furniture," we accept both physical and digital coupons. Digital coupons can be shown on any portable device, such as smartphones or tablets. Coupons must be presented at checkout to receive the discount. Only one coupon is allowed per transaction, and expired coupons cannot be accepted under any circumstances. After a physical coupon is used, it must be marked as "used" and stored in the designated folder at the register.

What should be done with a physical coupon after it has been used?

Question 1 of 8

2. ATTENTION STAFFDue to a special holiday promotion, the store will remain open two hours later than usual on Saturday, December 16, closing at 10:00 PM instead of 8:00 PM. The Saturday schedule has been updated to reflect these extended hours and can be found in the staff room, next to the usual weekly schedule.

All staff are expected to assist with preparations leading to Saturday, including restocking shelves and setting up promotional displays.

Tasks for Each Department:
  • Floor Staff: Ensure sale displays are fully stocked, and all promotional signs are posted by Friday evening.
  • Cashiers: Prepare cash drawers for extended hours and confirm any schedule changes.
  • Stockroom Staff: Bring additional inventory for sale items to the floor and organize back stock for quick access.
What are cashiers specifically asked to do for the extended hours on Saturday?

Question 2 of 8

3. COUPON POLICYAt "Comfort Corner Furniture," we accept both physical and digital coupons. Digital coupons can be shown on any portable device, such as smartphones or tablets. Coupons must be presented at checkout to receive the discount. Only one coupon is allowed per transaction, and expired coupons cannot be accepted under any circumstances. After a physical coupon is used, it must be marked as "used" and stored in the designated folder at the register.

What type of coupons can customers use at Comfort Corner Furniture?

Question 3 of 8

4. NOTICE TO ALL STAFFThe parking lot will be closed for repairs on Tuesday, January 9, from 8:00 AM to 6:00 PM. All employees are required to park in the overflow lot located two blocks south of the main building. Shuttle service will run every 15 minutes between the overflow lot and the main building throughout the day.

How often will the shuttle run between the overflow lot and the main building?

Question 4 of 8

5. NOTICE TO ALL STAFFThe parking lot will be closed for repairs on Tuesday, January 9, from 8:00 AM to 6:00 PM. All employees must park in the overflow lot located two blocks south of the main building. Shuttle service will run every 15 minutes between the overflow lot and the main building throughout the day.

Where should employees park on January 9?

Question 5 of 8

6. ATTENTION STAFFDue to a special holiday promotion, the store will remain open two hours later than usual on Saturday, December 16, closing at 10:00 PM instead of 8:00 PM. The Saturday schedule has been updated to reflect these extended hours and can be found in the staff room, next to the usual weekly schedule.

All staff are expected to assist with preparations leading to Saturday, including restocking shelves and setting up promotional displays.

Tasks for Each Department:
  • Floor Staff: Ensure sale displays are fully stocked, and all promotional signs are posted by Friday evening.
  • Cashiers: Prepare cash drawers for extended hours and confirm any schedule changes.
  • Stockroom Staff: Bring additional inventory for sale items to the floor and organize back stock for quick access.
Where can staff members find their updated schedule for Saturday, December 16?

Question 6 of 8

7. ATTENTION STAFFDue to a special holiday promotion, the store will remain open two hours later than usual on Saturday, December 16, closing at 10:00 PM instead of 8:00 PM. The Saturday schedule has been updated to reflect these extended hours and can be found in the staff room, next to the usual weekly schedule.

All staff are expected to assist with preparations leading to Saturday, including restocking shelves and setting up promotional displays.

Tasks for Each Department:
  • Floor Staff: Ensure sale displays are fully stocked, and all promotional signs are posted by Friday evening.
  • Cashiers: Prepare cash drawers for extended hours and confirm any schedule changes.
  • Stockroom Staff: Bring additional inventory for sale items to the floor and organize back stock for quick access.
You are a floor staff member working Friday evening. What is your main responsibility?

Question 7 of 8

8. COUPON POLICYAt "Comfort Corner Furniture," we accept both physical and digital coupons. Digital coupons can be shown on any portable device, such as smartphones or tablets. Coupons must be presented at checkout to receive the discount. Only one coupon is allowed per transaction, and expired coupons cannot be accepted under any circumstances. After a physical coupon is used, it must be marked as "used" and stored in the designated folder at the register.

What is the most accurate purpose of this coupon policy?

Question 8 of 8


 

Workplace Doc Level 4